Register in Advance
If you have an appointment at Charles Retina Institute and would like to register in advance, you can obtain registration materials in one of two ways:
Please register through our Patient Portal and submit your medical records, if needed. If you have questions, please contact us at (901) 767-4499 or (800) 423-0404.
What to Expect
Expect your appointment to take between two to four hours. This is due to the need to have your eyes dilated, possibly get retinal pictures and imaging studies, as well as any treatments you may require in addition to seeing your physician for consultation.
What to Bring
Please remember to bring your insurance card(s), a picture ID, a referral (if required) and your contact lenses and/or glasses. We also ask that you bring all of your current medications (including over-the-counter medicines) in their original containers or a detailed list (medicine, strength, dosage, usage).
Please register through our Patient Portal and submit your medical records. If you have questions, please contact our office at (800) 423-0404.
Insurance and Billing Info
We accept Medicare and all major commercial insurance companies. If you have a question about your insurance, please contact our business office at 901-683-0399, extension 686.
Questions about your bill? You may login to ‘My Account’ to pay your bill. You may also call us at 901-683-0399, extension 686 for assistance.